- Plan Provider (Obligor): The company obligated under this Plan
is AIG Warranty Services and Insurance Agency (“AIGWS”), except in Florida, Oklahoma
and Wisconsin. AIGWS can be contacted at 300 Riverside Plaza, Chicago, IL 60606
or (800) 250-3819. In Florida, the Obligor is New Hampshire Insurance Company,
(“NHIC”), located at 175 Water St, 20th Floor, New York, NY 10038,
or (800) 250-3819. In Oklahoma, the Obligor is Target. In Wisconsin, the Obligor
is Warranty Corporation of America, located at 3110 Crossing Park Rd, Norcross,
GA 30071.
- Definitions: Throughout this Plan, the following words shall have
the following meanings: 1) “we”, “us”, and “our” mean the company obligated under
the Plan (“Obligor”); 2) the words, “you” and “your” mean the person who purchased
this Plan or the person to whom the Plan was transferred pursuant to the terms and
conditions of the Plan; 3) “Target ” refers to Target Corporation; 4) “Product”
refers to each consumer item that is covered by the Plan, including certain specified
components of the item; 5) “Plan Label” refers to the adhesive label contained with
your Plan. For your convenience, the Plan Label and your sales receipt contain your
Plan number.
- Term: The term of this Plan begins as of the date of Product purchase.
- Coverage: Your Product and this Plan must be purchased concurrently.
Coverage under this Plan commences on date of Product purchase. Such Product shall
have failed to operate due to: scratches, liquid spills or general malfunction.
There is no deductible under the Plan. The Plan covers Products sold and located
in the U.S.A. only.
- Registration: In order to provide you with the highest quality
of service, we would like you to register the Product covered by this Plan.To start
the registration process,logon to
http://www.target.com/extendedservice or call 866-469-6356. Please have
available the Plan Label or your sales receipt along with the following information:
the Plan number or sales receipt number, your name, address, phone number, email
address, Product purchase price, Product title , Product operating platform (X-Box,
Nintendo, etc), and Product purchase date. For internet purchases, the Plan number
and complete product information will be provided in the fulfillment package that
will be mailed to you.
- Plan Limits of Liability: : The combined payments of all claims
for the Product covered under the Plan shall not exceed the original purchase price
of that Product excluding taxes. Once the Product has been replaced or a Target
GiftCard has been issued for the Product, your Plan is fulfilled and Plan coverage
ends.
- Your Responsibilities: You must follow the instructions that are
in the owner’s manual for proper use, care and maintenance of your Product. Failure
to follow the manufacturer’s maintenance and service guidelines may result in the
denial of coverage under this Plan. You are responsible for costs associated with
non-covered failures.
- Purchaser Records: You may be asked to provide information from
either your sales receipt or the Plan Label as a condition for receiving service
under the Plan. ORIGINAL SALES RECEIPT SHOULD BE KEPT WITH THIS PLAN IN A SAFE
PLACE.
- Claims - If Your Product Needs Service: You may begin the claims
process by calling 866-469-6356. You will be provided a Return Authorization number
(RA#) and you will be required to ship the defective Product to a designated location
for inspection, and we will pay all costs of shipping and handling. A Product with
the same title will be shipped to you. If the same title is not available, you will
be provided a Target GiftCard for the original purchase price of the Product excluding
taxes. If the Product is found to be non-defective, it will be returned to you.
Once the Product has been replaced or a Target GiftCard has been issued for the
Product, your Plan is fulfilled and Plan coverage ends.
- Availability of Services: While we try to complete service as quickly
as possible, we are not responsible for delays caused by factors beyond our control,
including but not limited to manufacturer’s delays, shipment to a service facility
or Acts of God.
- Insurance Securing the Plan:If you reside in any of the following
states: AL, AK, AZ, CO, CT, DE, DC, GA, HI, ID, IL, IN, IA, KS, KY, LA, ME, MD,
MA, MI, MN, MO, MT, NE, NV, NH, NJ, NM, ND, OH, OR, PA, RI, SC, SD, TN, TX, UT,
VT, WA, WV, WI or WY, this Plan is secured by ath contractual liability or reimbursement
insurance policy provided by Illinois National Insurance Company, 175 Water St,
20 Floor, New York, NY 10038 or (800) 250-3819. If you reside in any of the following
states: AR, CA, FL, MS, OK, NY, NC or VA, this Plan is secured by a contractuath
liability or reimbursement insurance policy provided by New Hampshire Insurance
Company, 175 Water St, 20 Floor, New York, NY 10038 or (800) 250-3819. If, within
sixty (60) days, we have not paid a covered claim, provided you with a refund or
you are otherwise dissatisfied, you may make a claim directly to the insurance company.
- Exclusions – What Is Not Covered:
- Coverages that are not listed in this Plan; components or products used for any
public, lease or other commercial purpose;
- Damage due to failure to properly install, setup, operate, maintain, or clean the
Product in accordance with the manufacturer’s printed instructions contained in
the Product owner’s manual;
- Failure, inoperability, or disruption of a Product or Product function due to any
design flaw or systemic manufacturer defect that results in a manufacturer’s recall;
damage or costs resulting from using a Product in any manner or combination that
is outside the guidelines approved by the manufacturer;
- Failures, damage or loss caused by any physical force or object that is intentional
and external to the Product;
- Special, indirect, or consequential damages or loss of any kind; theft or loss of
the Product;
- Immersion of the Product in liquid.
- Renewal: This Plan is not renewable.
- Transfer: Your Plan may be transferred to an eligible party to
whom you sell or give the Product while the Plan is in force. For more information,
please call, 866-469-6356 or send your request in writing within
fifteen (15) days of transfer to the administrative address cited below. Include
your name and Plan number, and the name, address and phone number of the new owner.
- Cancellation: To cancel your Plan during the first ninety (90)
days after the purchase of this Plan: a) for store purchases you may return to any
Target location; b) for Internet Purchases, you may visit this website http://www.target.com/returns.
After such ninety (90) days please submit your request in writing to the administrative
address cited below. If you cancel this Plan within ninety (90) days of purchase,
you will receive a one hundred percent (100%) refund of the Plan purchase price,
less any claims paid. After ninety (90) days from date of purchase, you will receive
a pro rata refund of the Plan purchase price based on the number of days remaining
in your Plan, less tax and any claims paid. Neither Target nor we may cancel this
Plan except in the event of your fraud, material misrepresentation or failure to
pay the price of the Plan.
If you reside in one of the following states, these provisions apply to you if such
protections are more beneficial than otherwise provided in this Plan:
Arizona: If your written notice of cancellation is received prior
to the expiration date, the administrator shall refund the remaining pro-rata price,
regardless of prior services rendered under the Plan. The pre-existing condition
exclusion does not apply to conditions occurring prior to the sale of the consumer
Product by the Obligor, its assignees, subcontractors and/or representatives.
California: You may cancel this Plan for any reason at any time.
To cancel it, submit your request in writing to the Administrator at the address
cited below. If you cancel within thirty (30) days of receipt of this Service Plan,
and we have not paid a claim, you will receive a full refund. If you cancel after
thirty (30) days or at anytime after we pay a claim, you will receive a pro rata
refund of the Service Plan price based on the days remaining, less any claims that
have been paid, less a cancellation fee of $25.00 or 10% of the Service Plan price,
whichever is less.
Connecticut: The expiration date of your Plan shall automatically
be extended by the duration that the Product is in our custody being repaired. In
the event of a dispute with the administrator, you may contact the State of Connecticut
Insurance Department, PO Box 816, Hartford, CT 06142-0816, Attn: Consumer Affairs.
The written complaint must contain a description of the dispute, the purchase price
of the Product, the cost of repair of the Product and a copy of the Plan.
Florida:The Plan shall be cancelled by us for fraud or material
misrepresentation, including but not limited to commercial or rental use. Unauthorized
repair or replacement of covered equipment shall result in the cancellation of the
Plan by us. In the event of cancellation by us, written notice of cancellation shall
be mailed to you not less than sixty (60) days before cancellation is effective.
This Plan can be cancelled by you at any time for any reason by emailing, mailing
or delivering to us notice of cancellation. If the Plan is cancelled: (a) within
thirty (30) days of the receipt of the Plan, you shall receive a full refund of
the price paid for the Plan provided no service has been performed, or (b) after
thirty (30) days, you will receive a refund based on 100% of unearned pro rata premium
less any claims that have been paid or less the cost of repairs made by us. If we
cancel the Plan, the return premium is based upon 100% of the unearned pro rata
premium.
Georgia:: Your Plan shall be non-cancelable by us except for fraud,
material misrepresentation, or failure to pay consideration due therefore. The cancellation
shall be in writing and shall conform to the requirements of Code 33-24-44. You
may cancel at any time upon demand and surrender of the Plan and we shall refund
the excess of the consideration paid for the Plan above the customary short rate
for the expired term of the Plan. The Plan excludes coverage for incidental and
consequential damages and pre-existing conditions only to the extent such damages
or conditions are known to you or reasonably should have been known to you.
Nevada: If the Plan is cancelled, no deduction shall be made from the
refund for the cost of any service received. This Plan may be cancelled due to unauthorized
repair which results in a material change in the nature or extent of the risk, occurring
after the first effective date of the current policy, which causes the risk of loss
to be substantially and materially increased beyond that contemplated at the time
the policy was issued or last renewed. This Plan will be considered void and we
will refund you the purchase price of the Plan if you have not made a claim under
this Plan and you have returned the Plan to us a) within 20 days after the date
we have mailed the Plan to you, b) within 10 days after you have received the Plan
if the Plan was furnished to you at the time the Plan was purchased, or c) within
a longer time period if specified in the Plan.
New Mexico: If your Plan has been in force for a period of seventy
(70) days, we may not cancel before the expiration of the Plan term or one (1) year,
whichever occurs first, unless: (1) you fail to pay any amount due; (2) you are
convicted of a crime which results in an increase in the service required under
the Plan; (3) you engage in fraud or material misrepresentation in obtaining the
Plan; (4) you commit any act, omission, or violation of any terms of the Plan after
the effective date of this Plan which substantially and materially increase the
service required under the Plan; or (5) any material change in the nature or extent
of the required service or repair occurs after the effective date of this Plan and
causes the required service or repair to be substantially and materially increased
beyond that contemplated at the time you purchased the Plan.
North Carolina: The purchase of this Plan is not required either
to purchase or to obtain financing for a home appliance.
OKLAHOMA: : THIS PLAN IS NOT ISSUED BY THE MANUFACTURER OR WHOLESALE
COMPANY MARKETING THE PRODUCT COVERED BY THE PLAN. THIS PLAN WILL NOT BE HONORED
BY SUCH MANUFACTURER OR WHOLESALE COMPANY. IF EITHER YOU OR WE CANCEL THIS PLAN,
THE RETURN OF THE PLAN PRICE WILL BE BASED UPON ONE HUNDRED PERCENT (100%) OF THE
UNEARNED PRO RATA PRICE OF THE PLAN, LESS THE COST OF ANY SERVICE RECEIVED.
South Carolina: To prevent any further damage, please refer to
the owner’s manual. In the event the Plan provider does not provide covered service
within sixty (60) days of proof of loss by the Plan holder, you are entitled to
apply directly to the insurance company. If the insurance company does not resolve
such matters within sixty (60) days of proof of loss, you may contact the South
Carolina Department of Insurance, PO Box 100105, Columbia, SC 29202-3105, or (800)
768-3467.
Texas: If you purchased this Plan in Texas, unresolved complaints
concerning a provider or questions concerning the registration of a Plan provider
or administrator may be addressed to the Texas Department of Licensing and Regulations,
PO Box 12157, Austin, TX 78711 or (512) 463-2906 or (800)th 803-9202. You may apply
for reimbursement directly to the insurer if a refund or credit is not paid before
the forty-sixth (46 ) day after the date on which the Plan is returned to the provider.
Utah: Coverage afforded under the Plan is not guaranteed by the
Utah Property and Casualty Guarantee Association. If we cancel your Plan due to
fraud or material misrepresentation, you will be notified thirty (30) days prior
to Plan cancellation. If we cancel your Plan due to nonpayment, you will be notified
ten (10) days prior to Plan cancellation. To file a claim, call the toll-free number
as referenced in paragraph #9, 24 hours per day, 7 days per week.
Washington: If we have not paid a covered claim, provided you with
a refund or you are otherwise dissatisfied, you may make a claim directly to the
insurance company at any time.
Wisconsin:THIS AGREEMENT IS SUBJECT TO LIMITED REGULATION BY THE WISCONSIN OFFICE
OF THE COMMISSIONER OF INSURANCE. Your Plan shall not be cancelled
due to unauthorized repair of the covered equipment, unless we are prejudiced by
your failure to obtain such authorization. We will not exclude unauthorized repair
of the covered equipment, unless we are prejudiced by your failure to obtain such
authorization. If you cancel this Plan, no deduction shall be made from the refund
for the cost of any service received. Warranty Corporation of America is the Obligor
under the Plan. The Plan is backed by a contractual liability insurance policy with
limits of liability of five thousand dollars ($5,000) per claim and twenty- five
thousand dollars ($25,000) in aggregate per Plan.
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